A) Unlimited Card Terms and Conditions for all applications made on, or after, 1st April 2010. (For applications made before 1st April 2010, please see B below)

1. INTRODUCTION

1.1 The Conditions and the Privacy Policy apply to all Unlimited Cards. You will be required to confirm that You agree to be bound by the Conditions during the purchase process.  Please read them carefully and make sure that You understand them before You sign up.  They do not affect your legal rights. 

1.2 Cineworld may change the Conditions at any time as described in clause 10 below. 

1.3 The Conditions were last updated on April 1 2010.  We recommend that You print and keep a copy of these Conditions for future reference if You have applied for an Unlimited Card on Cineworld's website. 

2. DEFINITIONS

2.1 In the Conditions, the following words have the meanings set out against them:

Agreement: the agreement between You and Cineworld for the purchase and use of an Unlimited Card;

Cineworld: the company identified in either clause 4.2 or 4.3, as the case may be;

Cineworld Cinemas: all Cineworld cinemas in the Territory, including the West End Cinemas;

Cineworld's General Terms and Conditions: the general terms and conditions set out in Cineworld's Entry Policy applying to customers' attendance at Cineworld's Cinemas, as available from Cineworld Cinemas, the Unlimited Helpdesk or online at www.cineworld.com;

Conditions: these written terms and conditions;

Initial Period: a period of 12 months from the Start Date; 

Legitimate Grounds: where the User is unable to use his or her Unlimited Card for a continuing period of two calendar months due to medical reasons or because the User's permanent address moves to an address outside the Territory;

Privacy Policy: Cineworld's privacy policy set out at www.cineworld.com/policy and which is also available from Cineworld Cinemas or the Unlimited Helpdesk;

Start Date: the date on which a temporary Unlimited Card is issued by  Cineworld;

Subscription Period: the Initial Period and any extended period (whether for a month or a year) for which an Unlimited Card is purchased;

Territory: the United Kingdom, the Channel Islands and the Republic of Ireland;

Unlimited Card: one of the cards described in clause 6.1 giving the User access to Cineworld Cinemas in the Territory during the Subscription Period, subject to the Conditions;

Unlimited Helpdesk: the Unlimited Subscription Department Helpdesk whose contact details are: 0844 372 3445 (or 0818 304 204 if calling from Ireland), Cineworld Unlimited, PO Box 4774, Cannock, UK, WS12 9BH and contactus@unlimitedcineworld.com;

User: the person named as such on the Unlimited Card;

West End Cinemas: the Cineworld West End cinemas which are currently Cineworld Chelsea, Cineworld Haymarket, Cineworld Fulham Road and Cineworld Shaftesbury Avenue. Details of any changes will be available from Cineworld Cinemas or by phoning the Unlimited Helpdesk;

You: the person who enters into an Agreement for the purchase of an Unlimited Card.

3. APPLICATION PROCESS

3.1 You may apply for any number of Unlimited Cards for You or any other Users by completing the application form on Cineworld's website or by submitting an application form to any Cineworld Cinema box office.

3.2 Cineworld will process your application(s) and will confirm whether or not your application(s) is/are accepted through its website or at the relevant Cineworld Cinema box office.  Alternatively, Cineworld may decline all or part of your application for any reason, in which case Cineworld will notify You as soon as practicable.

3.3 The creation of an Agreement between You and Cineworld will only occur when Cineworld confirms acceptance of your application and issues details of the User's temporary Unlimited Card (as per clause 6).  If You have applied online and your application(s) is/are accepted, Cineworld will send You an email with details of the temporary Unlimited Card.

3.4 When deciding whether or not to accept your application Cineworld may use certain information about You, including any received from credit reference agency checks. In particular, Cineworld may pass your details to credit reference agencies for them to check against certain public and private databases. Credit reference agencies may keep a record to use in future security checks. This helps to protect You and us against fraudulent transactions.

3.5 By applying for Unlimited Card(s), You confirm:
(i) You are legally capable of entering into a binding contract;
(ii) You are at least 18 years old; and
(iii) the User is resident in the UK or Ireland.

3.6 You understand that by purchasing an Unlimited Card, You are committing to pay the full annual subscription fee for the Initial Period of 12 months.  Payment of the full annual subscription fee may be made under Cineworld's Monthly Payment Plan or Cineworld's  Annual Payment Plan.  (See clause 8 below.)

3.7 If You pay in accordance with the Annual Payment Plan, no refund of the annual subscription fee for the Initial Period which is paid in advance will be made unless You cancel the subscription under clauses 5 (Cancellation Rights), 10 (Changes) or 11 (Legitimate Grounds). 

3.8 If You pay in accordance with the Monthly Payment Plan, You will have to pay all instalments of the annual subscription fee for the initial period unless You cancel under clauses 5 (Cancellation Rights), 10 (Changes) or 11 (Legitimate Grounds).

4. AGREEMENT

4.1 The Agreement shall include your application form, the Conditions, Cineworld's General Terms and Conditions and the Privacy Policy. No other terms shall apply.

4.2 If your residential address is in the UK, the Agreement will be with Cineworld Cinemas Limited, a company registered in England and Wales under company number 01915767 with registered address at 7th Floor, 90 High Holborn, London WC1V 6XX, United Kingdom and VAT number 606197048.

4.3 If your residential address is in the Republic of Ireland, the Agreement will be with Adelphi Carlton Limited (trading as Cineworld Cinemas), a company registered in the Republic of Ireland under company number 7640 with registered address at 84 Northumberland Road, Dublin 4, Ireland  and VAT number 8B41247E.

5. CANCELLATION RIGHTS

5.1 Cineworld may cancel the Agreement in the circumstances referred to in clause 12.

5.2 You may cancel the Agreement at any time before the end of the period of seven working days starting on the Start Date if You applied for an Unlimited Card online and the temporary Unlimited Card has not been used during that period.  (For the purpose of this clause 5, “working day” means Monday to Friday, excluding any public or bank holiday on which the banks in England and Wales are closed.)  This cancellation right is not available if You have applied for an Unlimited Card in person at a Cineworld Cinema.

5.3 To cancel, You will need to contact the Unlimited Helpdesk by email, phone or in writing within the time period set out in clause 5.2.

5.4 You will receive a full refund of any subscription fee paid, less an administration fee of £5 (or €8 if You are in Ireland).

6. UNLIMITED CARDS

6.1 There are three types of Unlimited Card:
 (i) the Cineworld Unlimited West End Card, which is valid in all Cineworld Cinemas including West End Cinemas;
 (ii) the Unlimited Card, which is valid in all Cineworld cinemas excluding West End cinemas; and
 (iii) the Republic of Ireland Unlimited Card, which is valid in all Cineworld Cinemas including West End Cinemas.

6.2 The number, location and opening hours of Cineworld Cinemas in any area may change during the Subscription Period. A list of current Cineworld cinemas is available from www.cineworld.com or www.cineworld.ie or on written request to the Unlimited Helpdesk enclosing a stamped self-addressed envelope.

6.3 If your application is accepted, Cineworld will issue the User with a temporary card which will be valid for 28 days until the User receives his or her permanent card. 

6.4 The permanent Unlimited Card will be valid from the Start Date, provided:
(i) it displays a photograph with a clear and true likeness of the User; and
(ii) is signed by the User on the signature strip. 

6.5 The Unlimited Card is not transferable and only the User will be entitled to use it at the relevant Cineworld Cinemas.

7. TERMS OF USE FOR UNLIMITED CARDS

7.1 The User accepts the Conditions and Cineworld's General Terms and Conditions by using an Unlimited Card. 

7.2 A valid Unlimited Card entitles the User to:
 (i) access to the relevant Cineworld Cinemas every day of the week (subject to the Cineworld Cinema being open);
 (ii) one seat (subject to availability and excluding VIP and Delux seating) for any film screening open to the
 general public (excluding premium screenings such as 3-D screenings);
 (iii) one seat (subject to availability and excluding VIP and Delux seating) for 3-D screenings at a significantly
 discounted rate;  and
 (iv) one seat (subject to availability and excluding VIP and Delux seating) at such discounted rates for alternative  content screenings as may be available from time to time.

7.3 All film screenings are subject to normal restrictions such as age certifications, and Cineworld's General Terms and Conditions.  The User shall have no preferential rights of access for any screenings except for special screenings organised for Unlimited Card users.  The User is not entitled to use the Unlimited Card in conjunction with any other promotions offered by Cineworld unless otherwise stated and the Unlimited Card cannot be used to prove the User's age.

7.4 The User may only book a ticket in advance in person at the Cineworld Cinema on the day of the performance and may not book online or by telephone.

7.5 To use the Unlimited Card, the User must present it at a Cineworld Cinema box office. The Unlimited Card will be scanned to check its validity and additional identification may be requested.  If the Unlimited Card is validated, the User will be issued with a ticket for the chosen screening and time, subject to availability.  If the Unlimited Card is not validated, the User may be advised to contact the Unlimited Helpdesk, for data protection reasons.  The Unlimited Card must be shown again when the tickets are checked before entering the relevant auditorium.

7.6 The Unlimited Card is only valid for one performance at any one time and cannot be used to obtain a ticket for another performance before the film presentation for which it has been used comes to an end.

7.7 The Unlimited Card will be valid from the Start Date for the Initial Period unless terminated by You or Cineworld under clauses 5.2, 10, 11 or 12.

8. PAYMENT OF ANNUAL SUBSCRIPTION FEES

8.1 The annual subscription fee for the Initial Period and renewal fees for each type of Unlimited Card are available from Cineworld's website, Cineworld Cinemas and the Unlimited Helpdesk.  The annual subscription fee must be paid in advance under the Annual Payment Plan or, by instalment under the Monthly Payment Plan, but in either case must be paid in full for the whole Initial Period.

8.2 Cineworld reserves the right to increase the annual subscription fee payable by instalment under the Monthly Payment Plan to reflect the cost to Cineworld of accepting payment by instalment.   Such changes shall not take effect during the Initial Period and shall be notified to You in writing and at least one month before they come into effect.

8.3 Monthly Payment Plan

8.3.1 Under the Monthly Payment Plan, You agree to pay the full annual subscription fee for the Initial Period in 12 equal monthly instalments during the Initial Period.

8.3.2 (a) When Cineworld accepts your application for an Unlimited Card, You shall pay the following amount
 by credit card, debit card, Cineworld voucher, gift card or cash (vouchers, gift cards and cash may only be
 used at Cineworld Cinema box offices):
 (i)  if the User is a UK resident, the first month's instalment; or
 (ii)  if the User is a resident in Ireland, the first two months' instalments.
 (b)  Each instalment for the remaining months shall be paid in advance by Direct Debit from a nominated
 bank account.  You will need to fill in the Direct Debit instruction included in the Agreement correctly
 prior to submitting your application form. Each payment will be debited on the same day of each month,
 being the same day of the month that the first instalment was paid. If this date falls on a weekend
 or a bank holiday, or if there is no day of the same date in any month (e.g. 30 February) payment will
 be debited by your bank on the previous or next working day.  Please check with your bank for details.

8.3.3 Unless You cancel your subscription at the end of the Initial Period in accordance with the Agreement, the Subscription Period will automatically be extended after the Initial Period if You continue to pay the monthly fee each month.

8.3.4 If You want to change the bank account to be debited, You must telephone the Unlimited Helpline to provide the new Direct Debit details and give Cineworld at least three weeks to process this change. 

8.3.5 If, during the Initial Period, Cineworld does not receive any monthly payment or You seek to terminate the Agreement except as permitted in clauses 10 or 11, Cineworld may terminate the Agreement and deactivate the Unlimited Card as described in clause 12 below. Cineworld will be entitled to recover damages from You, which may include its reasonable administration expenses caused by the incident and the fees and expenses (including those of debt collectors) that Cineworld may reasonably and properly incur to recover the outstanding subscription fees which are due to Cineworld under the Agreement for the remainder of the Initial Period.

8.4 Annual Payment Plan

8.4.1 Under the Annual Payment Plan, You agree to pay the annual subscription fee for the Initial Period in a single advance payment.

8.4.2 You may pay the annual subscription fee by debit card, credit card, Cineworld voucher, gift card or cash (vouchers, gift cards and cash may only be used at Cineworld Cinema box offices).

8.4.3 At least six weeks before the end of the Initial Period, Cineworld will offer You the opportunity to pay the subscription fee for the next year by debit or credit card, or to move to the Monthly Payment Plan.

8.4.4 If this Agreement is terminated during the Initial Period (or any Subscription Period) on Legitimate Grounds
(as described in clause 11), Cineworld will refund the amount paid for any full months remaining less one month.

8.5 Extending your Unlimited Card 
8.5.1 If You extend the Subscription Period after the Initial Period, the fees for both the Monthly Payment Plan and the Annual Payment Plan will be those in force on the date the Initial Period expires.

9. LOST, STOLEN OR DEFECTIVE CARDS

9.1 The User will need to telephone the Unlimited Helpdesk as soon as possible to report any lost or stolen Unlimited Card. 

9.2 If the Unlimited Card is lost or stolen, Cineworld will charge an administration fee to replace it.  The charge is currently £10.00 (or €16.00 if You are in Ireland) but this may be changed by Cineworld to reflect its administration costs.  Once the fee is paid, Cineworld will send a replacement card to the User.

9.3 If the subscription is paid by Direct Debit, the amount of the administration fee will be debited directly from your bank account. If a Direct Debit is not in place, You will need to pay the administration fee before Cineworld will send out a new card.

9.4 If the card is defective, the User must return it to Unlimited Helpdesk as soon as possible for a free replacement.  Cineworld's liability in such cases is expressly limited to replacement of the defective Unlimited Card.

9.5 For the avoidance of doubt, no refunds will be given for cinema tickets purchased by the User between the date the card was lost or stolen or a replacement card was requested and the date the User receives his or her new card.

10. CHANGES

10.1  Subscription fees may be increased by Cineworld to reflect changes in standard ticket prices, inflation, Cineworld's costs, additional taxes and costs that are not imposed by Cineworld. Any increase in the subscription fee will be notified to You at least one month before it comes into effect.  Increases shall not take effect during any Initial Period, except as described in clause 10.2.

10.2 If there is a change in the rate of VAT or any other tax, or any other tax is imposed, Cineworld will be entitled to change the subscription fees to reflect such changes, at any time including during the Initial Period.  This change will only affect You during the Initial Period if You are on the Monthly Payment Plan. Cineworld will give not less than one month's notice of any increase and the Direct Debit amounts after expiry of such notice will be adjusted accordingly.  Any other changes shall take effect as described in the remainder of this clause 10.

10.3 If You have extended the Subscription Period beyond any Initial Period increases in the subscription fees will take effect after expiry of any notice given by Cineworld under clause 10.1 or 10.2 as follows:
(i) if You pay the fees under the Monthly Payment Plan, the Direct Debit amounts after expiry of the notice will be adjusted accordingly;
(ii) if You pay the fees in advance, the increase will take effect at the end of the period for which fees have been paid. 

10.4 Cineworld reserves the right to make changes to the Conditions on giving You at least one month's prior written notice.

10.5 If (i) You are on the Monthly Payment Plan and these changes either increase the monthly instalment payable
or are otherwise to your disadvantage during the Initial Period, or
 (ii) You are on the Annual Payment Plan and the changes are to your disadvantage,
 You will have 30 days from the notice date in which to terminate the Agreement. 

10.6 If You terminate the Agreement under clause 10.5 and You are on the Monthly Payment Plan, You may stop making payments from one month after the date of the direct debit which follows You telling us you wish to terminate.  If You are on the Annual Payment Plan, Cineworld will repay You an amount equal to the value of the remaining full months' subscription fee less one month.

11. TERMINATION BY YOU

11.1 You may terminate the Agreement during the Initial Period only on Legitimate Grounds. You must notify Cineworld in writing of your request to terminate, stating the reason for termination and enclosing any supporting evidence. The application must be made by post or via email to the Unlimited Helpdesk.

11.2 If Cineworld accepts that the User has Legitimate Grounds and You are on the Monthly Payment Plan, the Agreement will terminate one month after the date of the Direct Debit which follows receipt of the application referred to in clause 11.1 by the Unlimited Helpdesk.  If you are on the Annual Payment Plan, Cineworld will repay You an amount equal to the value of the remaining full months' subscription fee less one month.

11.3 If Cineworld does not accept the request for termination, the Agreement shall continue in force. If You are on the Monthly Payment Plan, You must continue to pay the subscription fee for the remainder of the Initial Period.  If You are on the Annual Payment Plan, You will not be entitled to any refund of the subscription fee. 

11.4 In the event of termination on Legitimate Grounds, neither You nor the User may re-subscribe for an Unlimited Card until 6 months after the termination date.

11.5 If You are on a Monthly Payment Plan, You may terminate the Agreement at any time after the Initial Period by giving one full month's notice.  Notice must be given to the Unlimited Helpdesk in writing by post or via email.  Termination will take effect one month after the date of the Direct Debit which follows receipt of Your notice to terminate.   PLEASE NOTE:  due to Cineworld's current payment processes, if You are paying by Direct Debit, any Unlimited Card will be automatically deactivated if You cancel the Direct Debit.   If You wish to cancel your Direct Debit, please do not do so until after the date on which your Unlimited Card expires or terminates.   Cineworld will confirm this date in writing on receipt of your termination notice.

11.6 If You have extended the Subscription Period for a full year after the Initial Period and have paid under the Annual Payment Plan, You may cancel the Unlimited Card on one months' notice and Cineworld will refund the fees paid for any remaining full months after the termination date.   You may cancel by contacting the Unlimited Helpdesk by email, phone or in writing.

11.7 Additionally, You may terminate the Agreement at any time if Cineworld commits a serious breach of the Agreement.

11.8 On termination, the Unlimited Card will be de-activated and, if payment is made by Direct Debit, the debits will be stopped and any refunds due will be paid.

12. SUSPENSION AND TERMINATION BY US

12.1 Cineworld may suspend the Agreement and temporarily deactivate the Unlimited Card if:
 (i) You miss any payment. Cineworld will contact You and if payment is made on request, Cineworld will
 reactivate the Unlimited Card within 48 hours of payment;
 (ii) Cineworld suspects any fraud in any matter connected to entering into or performing the Agreement
 including providing false information on the application form;  or
 (iii) the User breaches any of Cineworld's General Terms and Conditions.

12.2 Cineworld may terminate the Agreement immediately on any one of the following grounds:
 (i) for your fraud (or our reasonable suspicion of your fraud) in any matter connected to entering into or
 performing the Agreement including providing  any false information on the application form;
 (ii) in the event of fraudulent or persistent or serious misuse of the Unlimited Card;
 (iii) if You miss a payment and fail to make that payment within 28 days of a request from Cineworld to make
 it, or if You miss more than one payment;
 (iv) material breach of the Agreement by You or the User that has not been corrected by You within a reasonable
 time.

12.3 If Cineworld terminates the Agreement under this clause 12, Cineworld may keep any subscription payments that have been received.   Where You are on the Annual Payment Plan, Cineworld may refund any subscription fees paid for any full months after the termination date but shall be entitled to retain a fair amount to reflect the loss to Cineworld from terminating the Agreement in such circumstances.   This right is without limit any other rights Cineworld may have against You.

12.4 On termination, Cineworld will deactivate the Unlimited Card.

12.5 Cineworld reserves the right to terminate, withdraw or suspend the Unlimited Card subscription arrangements, and the Agreement, at any time for any reason on reasonable notice in writing to You.  Cineworld will refund the fees paid by You in advance for any remaining full months after the termination date.

13. QUESTIONS AND COMPLAINTS

Any questions or complaints You may have in relation to the Unlimited Card or a notification of change in your circumstances should be directed to the Unlimited Helpdesk.

14. INFORMATION PROVIDED

You confirm that the information You provide about You and the User (Personal Information) is accurate and complete and that You are authorised to provide such Personal Information. The terms of the Privacy Policy apply to our use of Personal Information.  In addition, You authorise Cineworld to (i) transfer or disclose Personal Information to professional advisers and such other parties as is necessary for the administration of Cineworld's business (including financial decisions), customer profile research or if required to disclose such information required by law; and (ii) use any Personal Information to provide You and the User with information about offers, products and/or services offered by Cineworld from time to time.  You and the User may choose to opt-out of being contacted by Cineworld by ticking the opt-out box on the application form or notifying the Unlimited Helpdesk at any time during the Agreement.

15. CINEWORLD'S LIABILITY

15.1 Cineworld Cinemas may be closed on a permanent or temporary basis from time to time, including for refurbishment or due to a Force Majeure Event (as described below).  Details of such closures can be found on Cineworld's  website or by calling the Unlimited Helpdesk. 

15.2 Cineworld will not be liable or responsible for any failure to perform, or delay in performance, that is caused by events outside its reasonable control (Force Majeure Event), including any act, event, non-happening, omission or accident which may be due to the following:
 (i) Strikes, lock-outs or other industrial action;
 (ii) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war or threat or preparation for war;
 (iii) Fire, explosion, adverse weather, snow fall, ice, storm, flood, earthquake, subsidence, epidemic or other
 natural disaster;
 (iv) Disruption to or failure of the railways, shipping, aircraft, motor transport or other means of public or private
 transport;
 (v) Disruption to or failure of public or private telecommunications networks or utility supplies;
 (vi) Closure or limited access to Cineworld Cinemas on the grounds of Cineworld's reasonable health and
 safety concerns;
 (vii) Any governmental act, decree, legislation, regulation or restriction.

15.3 Cineworld's liability for faulty Unlimited Cards is limited to the remedies described in clause 9.

15.4 Cineworld's liability for its breach of the Agreement is limited to the annual subscription fee.

15.5 Cineworld will not in any event be liable for: (a) any loss of profit, revenue, business, contract, goodwill, or other financial or economic loss or damage; or (b) any indirect loss or damage which is not reasonably foreseeable as likely to occur in the ordinary course of events.

15.6 Cineworld does not exclude or restrict its liability for fraud, for death or personal injury resulting from its negligence or that of its agents or for any other liability that it cannot restrict or exclude by law, and nothing in this clause 15 shall operate to exclude, restrict or limit this liability.

16. GENERAL

16.1 The Agreement and any disputes arising out of or in connection with it are governed by the laws of England and Wales and are subject to the non-exclusive jurisdiction of the courts of England and Wales, unless You live in Scotland, Northern Ireland or Ireland in which case the relevant law will apply and You can choose to take action against Cineworld in your local courts. 

16.2 Cineworld does not accept amendments by You to the Conditions. Any variations to the Conditions must be signed by one of Cineworld's authorised signatories.

16.3 You and the User may not transfer any of your rights or obligations under the Agreement to another person without Cineworld's prior written consent. Cineworld can transfer all or any part of its rights or obligations under the Agreement to another organisation but your and the User's rights under the Agreement will not be affected.

16.4 If the Agreement is terminated by either party for any reason, neither party will lose any rights which have
already accrued.

16.5 If, at any time, Cineworld does not require You to comply with any part of the Agreement, this will not prevent it from doing so in the future.

16.6 If any part of the Agreement is disallowed or held to be ineffective by any court or other competent body, the rest of the Agreement will not be affected.

17. CONTACT DETAILS 

Unlimited Helpdesk:
Cineworld: Cineworld Unlimited
PO Box 4774
Cannock
WS12 9BH
contactus@unlimitedcineworld.com;
From the UK: 0844 372 3445
From Ireland: 0818 304 204

Unlimited Helpdesk Opening Hours: 
10am to 10pm (UK time), Monday to Sunday

B) Unlimited Card Terms and Conditions for all Applications made before 1st April 2010

DEFINITIONS

In these Card Conditions, the following words have the meanings set out against them:

Agreement: the agreement between Cineworld and you under which you are provided with an Unlimited Card;

Agreement Date: the date the Agreement is made, which is the later of the dates we and you sign the Agreement;

Cancellation Period: the period during which you may cancel the Agreement, commencing on the Agreement Date and ending on the earlier of: (a) seven working days following the day after the Agreement Date; and (b) when you first use your temporary Unlimited pass;

Conditions: the Card Conditions and Cineworld's General Terms and Conditions;

Cineworld's General Terms and Conditions: the general terms and conditions of Cineworld for customers' attendance at Cineworld's cinemas, as may be displayed at Cineworld cinemas;

Initial Period: an initial period from the Agreement Date and continuing for 12 months. For example, if the Agreement is made on 15 October 2007, the Initial Period will end on 14 October 2008.

Legitimate Grounds: if you are unable to use your Unlimited Card for a continuing period of at least one month due to medical reasons or because your permanent address moves to an address outside the UK or Ireland.

Payer: the person who pays for the subscription to the Unlimited Card;

Subscription Department: the subscription department of Cineworld: Cineworld Unlimited, PO Box 4774, Cannock, UK, WS12 9BH, contactus@unlimitedcineworld.com;

Subscription Period: the period for which the Unlimited Card is valid as set out in clause 4;

Territory: the United Kingdom, The Channel Islands and Ireland;

Unlimited Card: subject to the Conditions, a card giving access to selected Cineworld Cinemas in the Territory during the Subscription Period;

Unlimited Helpline: the Unlimited Subscription Department Helpline: 0870 241 3445 (or 0818 304 204 if calling from Ireland);

West End Cinemas: the current West End Cinemas are Cineworld Chelsea, Cineworld Haymarket, Cineworld Fulham Road and Cineworld Shaftesbury Avenue. These may change due to cinema openings and closures. Details of changes will be available from Cineworld cinemas or by phoning the Unlimited Helpline;

we/us/our:(i) Cineworld Cinemas Limited if you are a UK resident or (ii) Adelphi Carlton Limited (trading as Cineworld Cinemas) if you are resident in Ireland;

you/your/yours: the person to whom the Unlimited Card is issued.

2. GENERAL

2.1 The Conditions apply to any subscription to the Unlimited Card and by signing the Agreement you and the Payer agree to be legally bound by the Conditions.

2.2 The Agreement commences on the Agreement Date and continues unless and until terminated by you, the Payer or us under clauses 8 or 9.

2.3 No application for an Unlimited Card shall be deemed to be accepted by us unless and until confirmed to you in writing.

3. TERMS OF USE OF CINEWORLD UNLIMITED CARD

3.1 The Unlimited Card will not be valid unless it displays a photograph of you and is signed by you at the place indicated on the card. The Unlimited Card is not transferable and only you shall be entitled to use it.

3.2 You are entitled to use the Unlimited Card from the Agreement Date, for the duration of the Subscription Period. Upon entering into the Agreement, we will issue you with a temporary Unlimited pass which will be valid until the earlier of: (a) the date you receive your permanent Unlimited Card; and (b) the date two weeks following the Agreement Date. The permanent Unlimited Card will be valid as soon as you have received and signed it.

3.3 There are two types of Unlimited Card: the Cineworld Unlimited West End Card is valid in all Cineworld cinemas including West End Cinemas whilst the Unlimited Card is valid in all Cineworld cinemas excluding West End cinemas.

3.4 The number, location and availability of Cineworld cinemas in any area may change during the Subscription Period. A list of current Cineworld cinemas is available from www.cineworld.co.uk or on written request to the Subscription Department enclosing a stamped self-addressed envelope.

3.5 Subject to availability and the other provisions of the Conditions, a valid Unlimited Card entitles you to access selected Cineworld cinemas every day of the week (subject to the Cineworld cinema being open), for all film screenings open to the general public (excluding premium screenings such as Delux and 3-D screenings) and entitles you to one seat (excluding VIP seats where available) for any performance. All film showings are subject to normal restrictions in terms of cinema age certifications, and Cineworld's General Terms and Conditions apply. You have no preferential rights of access for any film or presentation. You are not entitled to use the Unlimited Card with any promotions offered by us unless otherwise stated.

3.6 Access to Cineworld cinemas is granted to you by you showing the Unlimited Card, which is then scanned to check validity. The box office at the cinema may require some additional form of identification. Upon presentation of the Unlimited Card, you will be issued with a ticket for the chosen film and time, subject to availability. The Unlimited Card must be shown again when the tickets are checked before entering the relevant auditorium.

3.7 The Unlimited Card is only valid for one performance at any one time and cannot be used to obtain a ticket for another performance before the film presentation for which it has been used comes to an end.

3.8 You may book your ticket in advance in person at the cinema on the day of the performance only.

4. SUBSCRIPTION PERIOD

The Unlimited Card shall be valid from the first day of the Initial Period for the remaining term of this Agreement, which then runs:

(a) for the Monthly Plan, from month to month from the Agreement Date, for so long as you continue to make your monthly subscription payments, unless and until terminated by you, the Payer or us under clauses 8 or 9; and

(b) for the Annual Plan, from year to year from the Agreement Date, for so long as you continue to make your annual subscription payments, unless and until terminated by you, the Payer or us under clauses 8 or 9.

5. LOST, STOLEN OR DEFECTIVE CARDS

5.1 You must inform the Subscription Department as soon as possible if your Unlimited Card is lost or stolen. If the subscription is paid by Direct Debit, the amount of £10.00 (or €16.00 if you are in Ireland) (or such other reasonable administration fee as we may notify will be debited directly from the Payer's bank account and the new Unlimited Card will then be issued. If a Direct Debit is not in place in relation to the Payer's payment for the Unlimited Card, you or the Payer must pay the amount of £10.00 (or €16.00 if you are in Ireland) by debit or credit card (or such other reasonable administration fee as we may notify).

5.2 If the card is defective, you must return it to the Subscription Department as soon as possible for a free replacement. Our liability in such cases is expressly limited to replacement of the defective Unlimited Card.

5.3 For the avoidance of doubt, no refunds will be given for cinema tickets purchased by you between the date the card was lost or stolen or a replacement card was requested and the date you receive your new card.

6. PAYMENT OF FEES

6.1 The subscription fee for the Unlimited Card for the Initial Period is the amount then in force on the date you sign the Agreement.

6.2 The subscription fee may be paid by a person other than you (the Payer), but the Payer must be at least 18 years of age. The Payer may take responsibility for several subscriptions, and in each case shall ensure and be responsible for your compliance with the Conditions.

MONTHLY PLAN

6.3 The Monthly Plan runs from month to month for as long as you make your monthly subscription payments and the following procedure will apply:
(a) The Payer shall pay the following amount at the time of signing the Agreement:
(i) if you are a UK resident, the first month's instalment; or
(ii) if you are resident in Ireland, the first two month's instalment.
(b) In respect of each subsequent month during the Subscription Period, each month's instalment shall be paid by Direct Debit from a nominated Bank Account. The Payer shall ensure that the Direct Debit instruction included in the Agreement is filled in correctly prior to signing the Agreement. Each payment will be debited on the same day of each month, being the same day of the month that the first instalment was paid. If this date falls on a weekend or a bank holiday, the payment will normally be debited on the next working day. Please check with your bank for details.

6.4 A Payer wishing to change his or her bank or the account to be debited must telephone the Unlimited Helpline to provide the new Direct Debit Details at least three weeks before such a change is due to take place. Any interruption in the debits may lead to termination of the subscription under clause 9 below.

ANNUAL PLAN

6.5 The Annual Plan runs from year to year for as long as you make your annual subscription payments and the following procedure will apply:
(a) the annual subscription payment is payable by debit card or credit card;
(b) at least six weeks before the expiry of the twelve-month period the Subscription Department will offer you the opportunity to pay the subscription for the next year by debit or credit card, or to move to the Monthly Plan; and
(c) if termination takes place during a subscription year on Legitimate Grounds, the Subscription Department will refund the excess amount for any full months remaining.

6.6 For both the Monthly Plan and the Annual Plan, if the subscription is continued after the Initial Period, the subscription fee will, if applicable, be the one current when the Initial Period expires. Any increase in the subscription fee will be notified to you at least one month before the new rate comes into effect. If the fees are paid for by Direct Debit, the Direct Debit amounts will be adjusted accordingly. There may be additional taxes and costs that are not paid through or imposed by us.

7. CHANGES

7.1 We reserve the right to make changes to the Card Conditions, including to the monthly subscription fee for the Monthly Plan, on giving you at least one month prior notice.

7.2 If these changes are to take effect during the Initial Period (or if you are on the Annual Plan at any time) and the changes are to your disadvantage, you will have 30 days from the notice date in which to end the Agreement. For the Monthly Plan, payments may be stopped from the month after the month in which the termination is made. For the Annual Plan, we will repay an amount equal to the value of the remaining full months' subscription.

8. TERMINATION OF THE SUBSCRIPTION BY YOU

8.1 During the Cancellation Period, you may cancel the Subscription for any reason. All sums paid for the relevant Agreement at the time of cancellation will be refunded to the Payer. You must return the Unlimited Card to us.

8.2 After the Cancellation Period but during the Initial Period, you may only end the subscription on Legitimate Grounds and any termination shall be at our discretion. If you wish to terminate the Unlimited Card on Legitimate Grounds then you should make a special application by post or via email to the Subscription Department, stating the said grounds, and enclose any necessary evidence. If this termination is accepted, it will only take effect after a notice period of one month has elapsed from the end of the month during which the request for termination was received by the Subscription Department. If the request for termination on legitimate grounds is not accepted, you may not end the subscription, and the subscription fee is payable for the whole of the Initial period. In the event of termination on legitimate grounds, you may not re-subscribe until 6 months have lapsed from the end of the notice period.

8.3 After the Initial Period, you may terminate the subscription to the Unlimited Card on one month's notice. Notices of termination must be made via the Unlimited Helpline or in writing by post or via email. The termination will only take effect one month following the date of receipt of such notice by the Subscription Department.

8.4 When a subscription is terminated, the Unlimited Card will be de-activated at the end of the notice period and, if payment is made by Direct Debit, the debits will be stopped.

9. TERMINATION OF THE SUBSCRIPTION BY CINEWORLD

9.1 We may end the subscription immediately on the following grounds:
(a) in the event of fraud or reasonably suspected fraud in the registration, false declarations, or falsifications of the Agreement;
(b) in the event of fraud or serious misuse of the Unlimited Card;
(c) in the event of an irregularity in payment we may deactivate the Unlimited Card if:
  (i) you miss a payment and fail to make that payment within 28 days of a request from us to make it; or
  (ii) if you miss more than one payment;
(d) serious failure to comply with the Conditions.

9.2 In the event of termination under clause 9.1, we may keep any subscription payments that have been received in advance, in all cases without prejudice to any other remedies we may have.

9.3 In the event of a payment irregularity, you must pay the administration expenses caused by the incident as charged by the applicable bank(s), and all the fees and expenses that we may properly incur to recover the amounts due.

9.4 In all cases termination will mean that the Unlimited Card is de-activated at the end of the notice period.

9.5 We reserve the right to withdraw or suspend the Unlimited Card subscription arrangements at any time for any reason on not less than one month's notice in writing to you. Any monies paid in advance by you or the Payer which relate to the period after the notice period expires shall be repaid to the Payer.

10. QUESTIONS AND COMPLAINTS

10.1 Any questions or complaints you may have in relation to the Unlimited Card or a notification of change in your circumstances should be directed to the Subscription Department or the Unlimited Helpline.

11. LIABILITY

11.1 Except as expressly provided in the Conditions, all warranties, conditions or other terms in favour of you or the Payer implied by Statute or common law are excluded to the fullest extent permitted by law.

11.2 Nothing in the Conditions is intended nor shall it be construed to limit our liability for fraud or death or for personal injury caused by our negligence.

11.3 We shall in no circumstances be liable if one or several Cineworld cinemas are closed permanently or temporarily, for whatever reason or if a particular film is not available for whatever reason.

11.4 We shall not be liable to you or the Payer in respect of any indirect or consequential loss, damage, costs or expenses or other claims for consequential compensation whatsoever which arise out of or in connection with the Unlimited Card.

11.5 Our liability to you or any Payer shall not exceed the amount paid by the Payer under the Agreement.

11.6 You will be liable for any loss or damage you may cause at any Cineworld cinema.

12. INFORMATION PROVIDED

12.1 You and the Payer must ensure that the information you both provide ("Personal Information”) is accurate and complete.

12.2 You have the right to ask for a copy of any information we hold about you ”(for which we will charge a small fee) and to correct any inaccuracies. If you are not the Payer, the Payer also has this right.

12.3 The following applies to any information provided to us by you:
(a) You authorise us to use any information provided in Section 1 of the Agreement to the extent reasonably necessary to aggregate subscriber profiles and to provide you with information about offers, products and/or services offered by us from time to time. You may choose to opt-out of being contacted by us by ticking the opt-out box on the Subscription form or notifying the Subscription Department or Unlimited Helpline at any time during the Agreement ;
(b) You authorise us to transfer or disclose Personal Information provided by you to our professional advisors and such other parties as we consider necessary in the administration of our business (including financial decisions), customer profile research or if required to disclose such information by law;
(c) if you provide us with any Personal Information which relates to your racial or ethnic origin, political opinions, religion or other beliefs of a similar nature, trade union membership, physical or mental health or condition, sex life or any criminal convictions or proceedings (“Sensitive Data”), we will not disclose the Sensitive Data to any person for any reason without your or the Payer's express prior consent;

13. FORCE MAJEURE

We shall not be liable to you by reason of any failure or delay in performing any of our obligations under the Conditions if the failure or delay was due to any cause beyond our reasonable control.

14. INVALIDITY/UNENFORCEABILITY

If any part of the Conditions is found by a court or any competent authority to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the Conditions which shall continue to be valid and enforceable to the fullest extent permitted by law.

15. GOVERNING LAW AND JURISDICTION

15.1 We will only write and communicate with you in English.

15.2 English law governs this agreement, unless your address on the subscription form is in Scotland, when Scottish law applies or in Ireland, when Irish law applies.

16. STATUS

16.1 Cineworld Cinemas Limited (company registered number 01915767) operates cinemas in the United Kingdom and the Channel Islands.

16.2 Adelphi Carlton Limited, trading as Cineworld Cinemas (registered number 7640) operates cinemas in Ireland.