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Help & Contact Us

Your answer

Why are you increasing your booking fee?

Our priority is to offer customers a great cinema experience and good value for money. The change in the booking fee means we can continue to invest in our remote ticketing channels which provide a valuable service to our customers. Customers who want to avoid this fee can book in person and Cineworld continues to offer special promotions to its customers, including Unlimited, who are exempt from fees. My Cineworld customers will still receive a discount when booking online.