Help & Contact Us

Your answer

What are the benefits of the Unlimited card?

Put simply, the benefit is unlimited cinema.

Join Unlimited for a minimum of 12 months, pay your subscription and use your Unlimited Card to access Cineworld Cinemas and watch any public 2D film screening (sitting in one of our comfy standard seats in a standard auditorium), as often as you like. But that’s not all... 

Current offers and extras for Unlimited Members*:

  • 10% off all in-cinema food and drink purchases.
  • Regular Unlimited-only email newsletters updating you on the latest releases, exclusive Unlimited member offers/competitions.
  • Invitations to Unlimited member advance screenings
  • Recommend your friends and get free months of Unlimited membership for you both. Click here for more details
  • Upgrade to special seating for £2 in participating cinemas. Click here for more details.

Premium Unlimited - continue your membership after the first year and we’ll upgrade you to the black Premium Unlimited Card at no extra cost. The Premium Unlimited card currently comes with exclusive offers*, including:

  • a massive 25% off food and drink on every visit
  • unlimited 3D movies (without paying the uplift)
  • your new, distinctive black Premium Unlimited card.

What’s not included?

You may need to pay an uplift to watch films in special formats and auditoriums, such as 3-D, D-Box, 4DX, IMAX, Superscreen, and ViP screenings and premium seating. Although 3D glasses, event cinema, special screenings and access to London West End Cinemas for non-West End card holders are not included in Unlimited membership, offers and discounts may be available from time to time.

Please click here for more details about what is not included with Unlimited membership.

Please click here for details of all current offers.

Extra details: All uplift payments will be payable at such rates as apply at the relevant cinema from time to time (prices available from the relevant cinema’s web page). All film screenings are subject to normal restrictions such as age certifications, and Cineworld’s Terms of Entry. All seats are subject to availability and Unlimited Members have no preferential rights of access for any screenings except for any special screenings organised for Unlimited Members. Access is subject to relevant Cineworld Cinemas being open.

*Offers and discounts may be amended or withdrawn at any time without notice. A valid Unlimited Card must be shown. Maximum 10% discount on Starbucks products. Food and drink discounts may not be available in conjunction with some offers and promotions.

Please see our Terms & Conditions for more details.


Related questions

What is not included with my membership?

Is there a minimum contract period?

What happens after the first year of membership?

How do I apply for an Unlimited card online?

What do you need to have with you before you start the application process?

What do I pay for when I go through the online application process?

Can someone else pay for my Unlimited Card?

Are there any specific requirements for my Unlimited card photo?

Are there any specific requirements for my Unlimited card photo?

What do I do if I get stuck half way through the online application process?

How long does it take before I get an Unlimited card to use in the cinema?

Can I start watching films at cinemas before my card arrives?

Who do I contact if my Unlimited card does not arrive?

Can I sign up for an Unlimited Card in Cineworld’s cinemas?

Can I register for an Unlimited card if I am under 18 years?

What should I do if I change my address before my card arrives?

I have an Unlimited Gift Voucher, how do I use it to sign-up for an Unlimited Card?

How can I cancel my card?

For which cinemas do I need a West End Unlimited Card?

Can I advance book online?

What films can I advance book?

Can I advance book at the box office?

How many movies can I advance book with my Unlimited card?

Who can cancel an advance booking that has been made?

Can a 'part' booking be changed - i.e. I have booked 3 Unlimited tickets, but I only need to change one of them?

Can I collect my advance booking tickets from the automated ticket machine?

When can I collect my advance booking tickets?

What do I need to collect the tickets?

I have missed a monthly payment, what should I do?

Can I upgrade to special seating?

What is Recommend A Friend?

Who can benefit from the Recommend A Friend Offer?

How can I Recommend a Friend to Unlimited?

When can I apply for a Recommend a Friend code?

What are the benefits of Recommend a Friend for me?

What’s in it for my Friend when they use my Recommend a Friend code?

How many Friends can I recommend with the Recommend a Friend offer?

How and when will I receive my free Recommend a Friend month(s)?

I’ve lost my Recommend a Friend code, can I get another?

What happens to my Recommend a Friend free months if I cancel my membership or my card is deactivated?

What happens to my free months if my Recommended Friends cancel their memberships?

My Friend has given me a Recommend a Friend code – what do I need to do?

I have signed up for Unlimited using a Recommend a Friend code. How will I get my free month?

Why doesn't my Recommend a Friend code work?

My 13th month is free through the Recommend a Friend offer, will I still be upgraded to Premium Unlimited and receive my black Unlimited card?