All of our cinemas in the UK and Ireland are now back open. At Cineworld our priority remains the safety of our customers and employees. We follow all instructions and regulations of the local authorities and current government guidelines and regulations.
CHANGES TO BOOKINGS AT CINEWORLD
*UPDATE* - In line with recent government guidance, we have reduced our screen capacity to 50% with 1 seat gap in between bookings. Please note, you will still need to provide proof of COVID status.
COVID STATUS REQUIREMENTS
You will need to provide proof of being either fully vaccinated or recovered from Covid-19 in the past 6 months. Accompanied under 18s are exempt from this rule. Unaccompanied under 18s will need to provide this proof in line with government guidance.
In our cinemas in Scotland, Wales, Ireland and Jersey, face coverings continue to be mandatory for both customers and employees.
We continue to implement a number of social distancing measures across all areas within the cinema in line with local government guidelines as required in Ireland.
CORONAVIRUS CONTACT TRACING
Hand sanitizer stations are provided in all cinemas for customers and employees.
All employee and customer toilets will continue to be stocked with anti-bacterial hand soap, and stringent handwashing guidelines will remain in place for all employees to supplement our current personal hygiene policy.
PLASTIC SCREENS AT THE TILL
We have added screens at our concessions areas where social distancing cannot be maintained.
Our already high cleaning standards will continue to be enhanced by a cleaning programme designed to clean and sanitise the high touch points within the cinema.
TRAINING & PPE
All employees have received specific COVID-19 training and PPE will continue to be provided to employees where the risk assessment has deemed it necessary, in line with government requirements.
We encourage customers to book tickets in advance via our website and via the Cineworld app, available via iOS and Android. Confirmation emails can be used as tickets, and e-tickets are available on the app.
Our tills accept contactless card payments up to a value of £45/€50 and Apple Pay/Google Pay mobile payments with no limit in our cinemas. The ticket machines in most of our cinemas also accept contactless payments and we’re working on upgrading the rest.
We look forward to welcoming you at Cineworld. If you have any questions please take a look at our Frequently Asked Questions here.
Thank you for your support and continued passion for cinema.
The Cineworld Team