Can I edit my booking? For example to change a date or add/delete tickets
Cineworld is unable to alter or amend an existing booking however you can cancel your booking up to 2 hours before the performance provided you made your booking whilst logged in to your MyCineworld account. To cancel your booking simply log in to your account, then select the ‘my bookings tab’ and select the ‘cancel booking’ option at the bottom of the page.
If you did not book through MyCineworld, to cancel your booking please call our Customer Services Team on 0818 304 204 who will also offer to refund an uncollected booking up to 2 hours before the performance start time.
Terms and conditions apply - the original booking fee is non-refundable.