What forms of I.D. do you accept to admit for '15A', '16' and '18' rated films?
Our staff are legally required to ask for proof that you are old enough to watch an age restricted film if they have any doubt. In order to prove your age we require official I.D. that includes a photo and date of birth such as a passport or driver's license. (We accept photocopies of passports. Birth certificates are accepted as long as this is accompanied by supporting photo ID.)
Up to what age can I buy a child ticket?
Can I take my baby to the cinema?
What do you mean by Event Cinema screenings?
What are the current film classifications?
How do I book a ticket in advance?
What methods of payment do you accept?
How do I know if my booking is confirmed?
Do you charge a fee for booking tickets online or by telephone?
Does this fee apply to all tickets?
Does the fee only apply when I book online or over the telephone too?
How can customers avoid this fee?
Do mycineworld members still receive discounted tickets for booking online through mycineworld?
I want to book a ticket for a date that isn't displayed
Can I edit my booking? For example to change a date or add/delete tickets